Health & Safety

The wellbeing of our team members and guests is of paramount importance for us here at Knob Hill Inn. In light of COVID-19, we have upped our sanitation standards even further. And we’ve never been more thankful for our exterior spaces and open-air patios across our property that open directly to Sun Valley’s fresh air. One thing that hasn’t changed is our dedication to making sure your stay with us is an exceptional experience and makes you feel at home at our charming Sun Valley inn. Visit Sun Valley has also launched Mindfulness in the Mountains as a commitment to protecting residents, visitors, and places we love.

Through our management company, Columbia Hospitality, we’ve partnered with Ecolab, a global leader in infection prevention, to take our already stringent safety and sanitation protocols to the next level through the Columbia Clean program.

COLUMBIA CLEAN PROTOCOLS INCLUDE:

• Utilizing highly effective and sustainable Ecolab cleaning products to clean and disinfect throughout the properties.
• Requiring facial coverings for team members and customers
• Increasing the number of customer-accessible hand sanitizing stations at primary entrances and high-traffic locations like elevators and lobbies.
• Implementing physical distancing layouts, markers, and signage in restaurants and bars, common areas, meeting and event spaces, and amenities.
• Using commercial-grade MERV-13 rated air filters and opening doors and windows to improve ventilation whenever possible.
• Utilizing highly effective and sustainable Ecolab cleaning products to clean and disinfect throughout the properties.
• Increasing the frequency and intensity of cleaning and disinfecting high-touch, high-traffic areas at every property, such as light switches, door handles, remotes, elevator buttons, thermostats, and more.
• Increasing the frequency of cleaning and sanitizing, along with team members wearing personal protective equipment, sanitizing POS systems between uses, and more.
• Enhancing cleaning and sanitation standards throughout guestrooms, event spaces, common areas, heart-of-house spaces and more.
• Implementing physical distancing layouts, markers and signage in common areas, meeting and event spaces, and amenities.
• De-cluttering paper and other amenities, such as pen, paper, directories, magazines, scorecards, etc. and supplementing with digital options or providing amenities upon request.
• Activating Columbia Clean Teams; team members thoroughly trained on health, hygiene, safety and sanitization standards and responsible for upholding these standards.

If you have any questions, please contact Ally Barnhardt, General Manager, at abarnhardt@Knobhillinn.com.